What Happens If a Bank Can't Find an Estate Records Request? | NC

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Q: What happens if a bank cannot verify or locate an estate's mailed request for account records? A: Usually, the bank does not treat that as an automatic denial — it treats it as an incomplete or unverified request. In most cases, the estate needs to send the request again with clear account details, proof that the personal representative has authority to act, and any certified probate…