What if a bank says it sent a release but I never got it? | NC

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Q: What should I do if a bank says it sent a satisfaction and release but the estate never received the actual document? A: Ask the bank right away to resend it — and ask for written confirmation that the claim has been fully paid and resolved. Do not treat the matter as closed based only on a cover letter. Keep a clear paper trail, and match the replacement document to the exact claim, account,…