What do I do if a transferred debt claim can't be found? | NC

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Q: What can I do if a creditor says a deceased person's account was transferred but the new company cannot find the claim? A: Do not rely on a phone call alone. The estate should ask for written proof showing who now owns the debt, the account details, the amount claimed, and where payment should go. If the new company says it cannot find the account, ask for that in writing too, and ask the…