How do I follow up with a bank about missing account records? | NC

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Q: How do I follow up with a bank about missing account records needed for probate? A: Usually, the best next step is to resend a complete written request to the bank’s estate, legal process, or records department — not just a local branch. Include the death certificate, certified Letters Testamentary or Letters of Administration, any account details you know, and a clear list of the exact…