Probate Q&A Series

What steps do I take to obtain a copy of a will if it’s not available in the public online portal? – North Carolina

Short Answer

In North Carolina, once a will is probated, it is a public record kept by the Clerk of Superior Court. If it is not in the online portal, contact the Clerk’s Estates Division in the county of death and request a manual search and certified copy. If the will was deposited for safekeeping or never probated, it is not public until offered for probate; you may ask the Clerk about the named executor or, if someone in North Carolina is holding the will, apply to compel its production. If the will was probated in another county or state, request a certified copy from that jurisdiction.

Understanding the Problem

You want to know how, in North Carolina, you as a named beneficiary can get a copy of a friend’s will when it does not appear in the county’s online probate portal. The key decision is where and how to request records from the Clerk of Superior Court and what to do if the will was never probated or is held elsewhere. One salient fact: you received a one‑time distribution but have no other details about the will.

Apply the Law

Under North Carolina law, the Clerk of Superior Court maintains the official probate file. A will that has been admitted to probate is a public record and copies (including certified copies) are available from the Clerk. Wills deposited for safekeeping during the testator’s lifetime are confidential and not open to public inspection until offered for probate. If a custodian in North Carolina holds a decedent’s will and refuses to produce it, an interested person may apply to the Clerk to compel production. If the will was probated in another state, a certified copy of the foreign probate can be recorded or used to establish the will in North Carolina.

Key Requirements

  • Public record after probate: A probated will remains with the Clerk and is open to inspection and copying.
  • Safekeeping before probate: A will deposited with the Clerk for safekeeping is confidential until it is offered for probate; only limited information may be shared.
  • Compelling production: If someone in North Carolina has the original will, an interested person may apply by affidavit for an order directing that person to produce it or disclose its whereabouts.
  • Out-of-county/out-of-state probate: The will may have been probated in a different North Carolina county or outside North Carolina; certified copies from that jurisdiction can be obtained and, if needed, recorded in North Carolina.
  • Forum and timing: Requests and applications are made to the Clerk of Superior Court (Estates Division) in the county of death; if an executor does not act within 60 days of death, an interested person may seek probate after giving notice.

What the Statutes Say

Analysis

Apply the Rule to the Facts: Because you were a named beneficiary but the will does not appear online, the most likely scenarios are that (1) the will was probated and is only in the paper file or older archives, (2) the will was recorded without full administration, (3) the will was probated in a different North Carolina county or another state, or (4) the original was never probated and remains with a custodian. Start with a manual file search by the Clerk’s Estates Division; if not found, ask about safekeeping and check other likely counties. If someone in North Carolina is holding the will, you may apply to compel production.

Process & Timing

  1. Who files: You (as a beneficiary). Where: Clerk of Superior Court, Estates Division in the North Carolina county of death. What: Submit a written public-records request for the estate file and a certified copy of the will; ask for a manual search of paper/microfilm and the will depository. When: As soon as you confirm it is not in the online portal.
  2. If the will is located, pay the copy fee and request a certified copy by mail or in person. If not located, ask the Clerk to check whether a will was deposited for safekeeping, and contact Clerks in other North Carolina counties where the decedent lived or owned property; also check if the will was probated out of state and request a certified copy from that court.
  3. If you have reason to believe a person in North Carolina has the original will but refuses to produce it, file an application by affidavit with the Clerk to compel production under state law; the Clerk issues a summons ordering the custodian to produce the will or disclose its location.

Exceptions & Pitfalls

  • Wills deposited for safekeeping are confidential until offered for probate; the Clerk may identify the named executor but generally cannot release a copy until probate occurs.
  • Older probate files may be off‑site or microfilmed and not shown in online searches; a manual search request is essential.
  • Name variations, misspellings, or different counties of residence can hide files; search under prior names and neighboring counties.
  • The Clerk’s power to compel production generally reaches only custodians located in North Carolina; out‑of‑state custodians require different steps.
  • If the will was probated outside North Carolina, request a certified or exemplified copy from that court; certified copies can then be used or recorded in North Carolina if needed.

Conclusion

In North Carolina, probated wills are public records held by the Clerk of Superior Court. If the will is not in the online portal, request a manual search and certified copy from the Clerk’s Estates Division in the county of death; check other counties and out‑of‑state courts if needed. If a custodian in North Carolina refuses to produce the will, apply to the Clerk to compel production. Next step: submit a written records request to the Clerk’s Estates Division and ask for a manual search.

Talk to a Probate Attorney

If you’re trying to locate and obtain a copy of a North Carolina will that isn’t showing up online, our firm has experienced attorneys who can help you understand your options and timelines. Call us today at 919-341-7055.

Disclaimer: This article provides general information about North Carolina law based on the single question stated above. It is not legal advice for your specific situation and does not create an attorney-client relationship. Laws, procedures, and local practice can change and may vary by county. If you have a deadline, act promptly and speak with a licensed North Carolina attorney.