Probate Q&A Series

Can I recover the out-of-pocket funeral expenses from the insurance company after they failed to honor the assignment? – North Carolina

Short Answer

In North Carolina, funeral costs are primarily an obligation of the estate, and the person who arranged the funeral can seek reimbursement from the estate if the claim is timely. If the insurer ignored a valid assignment to the funeral home and paid a non-beneficiary, you may also pursue the insurer for contract benefits and the wrongly paid person for return of the funds. Act quickly and document the assignment and payments.

Understanding the Problem

In North Carolina probate, can named life insurance beneficiaries recover their out-of-pocket funeral expenses when the insurer failed to honor a funeral bill assignment and instead paid someone who was not a beneficiary? Here, one key fact matters: the insurer misdirected payment to another sibling while an assignment to the funeral home was in place and you and your twin paid the funeral costs yourselves.

Apply the Law

Under North Carolina law, reasonable funeral expenses are the estate’s obligation, and the person who arranged the funeral may seek reimbursement from the estate. Life insurance typically passes outside probate to the named beneficiaries, but a valid assignment of a portion of proceeds to a funeral home should be honored by the insurer if received before payment. If an insurer pays the wrong person, beneficiaries and assignees may have recourse against the insurer and against the recipient under equitable theories. The probate forum is the Clerk of Superior Court for estate claims; civil contract and restitution claims are filed in Superior Court. Claims against an estate must be presented by the creditor-notice deadline.

Key Requirements

  • Estate liability for funeral costs: Reasonable funeral expenses are the estate’s obligation; the person who arranged the funeral may claim reimbursement.
  • Priority and amount: Up to $3,500 of funeral expenses receive priority payment from estate assets; any excess is a general claim paid after higher-priority claims.
  • Timely presentation: You must present a written claim for funeral reimbursement to the personal representative within the notice-to-creditors deadline.
  • Assignment to funeral home: If a written assignment of life insurance proceeds was delivered to the insurer before payment, the insurer should apply proceeds accordingly.
  • Wrongful payment remedies: If the insurer paid a non-beneficiary, you can seek payment from the insurer and/or recover from the person who received the funds (e.g., unjust enrichment/constructive trust).

What the Statutes Say

Analysis

Apply the Rule to the Facts: Because you and your twin paid the funeral costs after the assignment failed, you can present a reimbursement claim to the personal representative; the estate owes reasonable funeral expenses, with the first $3,500 paid at a higher priority. Since the insurer paid a non-beneficiary despite an assignment, you can also demand that the insurer honor the assignment and pay the correct parties. Separately, you can pursue the sibling who received the proceeds for restitution (unjust enrichment/constructive trust) to return funds that should have covered funeral costs.

Process & Timing

  1. Who files: Beneficiary/payer of funeral costs. Where: Insurer claims department (demand) and, if needed, North Carolina Superior Court. What: Send a written demand with policy number, proof of the assignment, death certificate, proof of beneficiary status, and paid funeral invoices/receipts. When: Do this promptly; policies often impose proof-of-loss/claim deadlines.
  2. Who files: Funeral payer. Where: Personal Representative of the estate (through the Clerk of Superior Court’s estate file). What: Present a written claim for funeral expense reimbursement with copies of invoices and proof of payment; if the claim is rejected, file suit in the appropriate court by the required deadline. When: By the date stated in the estate’s published notice to creditors (often about 90 days from first publication).
  3. Who files: Beneficiaries/funeral payer. Where: North Carolina Superior Court. What: If the insurer refuses or funds were misdirected, file a civil action for breach of contract (insurer) and/or unjust enrichment/constructive trust (against the sibling who received proceeds). When: North Carolina limitations periods can be short (often three years for contract/unjust enrichment); do not delay.

Exceptions & Pitfalls

  • If the insurer paid in good faith under the policy before receiving the assignment or notice of an adverse claim, your remedy may primarily be against the recipient of the misdirected funds.
  • Assignments must comply with the policy’s requirements (written, signed, and delivered to the insurer before payment); incomplete or late assignments are vulnerable.
  • The estate can reimburse only to the extent it has assets; while the first $3,500 of funeral costs has priority, amounts above that are paid after higher-priority claims and only if funds remain.
  • Strict claim deadlines apply in estates and in civil cases; policies may also impose internal deadlines for claims and proof of loss.
  • Keep clear documentation: assignment form, funeral contract, invoices, receipts, and all correspondence with the insurer.

Conclusion

Yes—under North Carolina law you can seek reimbursement of reasonable funeral expenses from the estate, and you may also pursue the insurer and/or the person who was wrongly paid when an assignment was ignored. The key thresholds are a valid assignment delivered before payment and timely presentation of your claim. Next step: send a written demand with the assignment and paid invoices to the insurer, and present a written funeral-expense claim to the estate’s personal representative by the creditor-notice deadline.

Talk to a Probate Attorney

If you’re dealing with an insurer that misdirected life insurance proceeds and you paid funeral costs out of pocket, our firm can help you understand your options and timelines. Call us today to discuss your next steps.

Disclaimer: This article provides general information about North Carolina law based on the single question stated above. It is not legal advice for your specific situation and does not create an attorney-client relationship. Laws, procedures, and local practice can change and may vary by county. If you have a deadline, act promptly and speak with a licensed North Carolina attorney.