Probate Q&A Series

How can I find and claim uncollected life insurance benefits for a deceased parent in North Carolina?

Detailed Answer

Losing a parent is hard enough without worrying that life insurance proceeds might go unclaimed. In North Carolina, life insurance benefits that remain uncollected for five years after the policy matures or after the insured’s death become “presumed abandoned” under the North Carolina Unclaimed Property Act. The insurer must transfer those funds to the State Treasurer’s Unclaimed Property Division. You can recover those funds by taking the following approach.

1. Search Personal Records

Begin by reviewing your parent’s paperwork. Look for insurance policies, premium payment receipts, bank statements showing premium withdrawals, or employer benefit statements. These documents will help you identify insurers and policy numbers.

2. Use the NAIC Life Insurance Policy Locator

The National Association of Insurance Commissioners (NAIC) offers a free Life Insurance Policy Locator at https://eapps.naic.org/life-policy-locator/#/. The service queries participating insurers nationwide. You submit basic information about your parent and the former policyholder, and the NAIC notifies insurers so they can confirm whether a policy exists.

3. Check North Carolina’s Unclaimed Property Database

Visit the State Treasurer’s Unclaimed Property Division at https://www.nctreasurer.com/unclaimed-property. Under N.C. Gen. Stat. § 116B-5, insurers must remit abandoned insurance benefits to the Unclaimed Property Division. Search by your parent’s name to see if the Treasurer holds funds on their behalf.

4. Contact Former Employers and Associations

If your parent participated in a group life insurance plan through work, a trade group, union or association, contact the plan administrator. Many employer-sponsored group policies issue benefits directly through a third-party insurer, and they sometimes end up in unclaimed property if beneficiaries don’t file a claim.

5. File a Claim with the Insurer or Treasurer

Once you identify a policy or unclaimed balance, you must submit a claim. Provide:

  • A certified copy of the death certificate;
  • Proof of beneficiary status (a policy designation or will/probate documents);
  • Your government-issued ID and contact information.

If the funds sit with the insurer, follow its claim procedures. If the insurer transferred the money to the State Treasurer, complete the Unclaimed Property claim form on the Treasurer’s website.

6. Address Missing or Conflicting Beneficiary Designations

If your parent named no beneficiary or if the beneficiary died before them, the proceeds form part of your parent’s estate. You may need to open a probate estate under Chapter 28A of the North Carolina General Statutes and distribute proceeds under the intestate succession rules. Learn more at N.C. Gen. Stat. Chapter 28A.

Key Steps to Find and Claim Uncollected Life Insurance Benefits

  • Review personal and financial records for policy information.
  • Use the NAIC Life Insurance Policy Locator.
  • Search the North Carolina Unclaimed Property database (N.C. Gen. Stat. § 116B-5).
  • Contact former employers or associations for group policies.
  • Gather documents (death certificate, beneficiary proof, ID).
  • File a claim with the insurer or State Treasurer.
  • Open probate if no valid beneficiary exists (N.C. Gen. Stat. Chapter 28A).

Conclusion

If you suspect uncollected life insurance benefits for your deceased parent, act now. A methodical search and prompt claim can recover funds rightfully yours. Pierce Law Group’s attorneys handle every step of this process for families in North Carolina. Contact us at intake@piercelaw.com or call (919) 341-7055 to schedule a consultation.