Guardianship Q&A Series

Can a parent handle an adult child’s disability benefits and speak with the agency once guardianship is granted? – North Carolina

Short Answer

In North Carolina, once a parent is appointed as a guardian, that parent generally can communicate with agencies and handle many day-to-day matters for an adult child who has been adjudicated incompetent. However, managing disability benefit payments often depends on the type of guardianship granted and the agency’s own rules. For example, Social Security typically requires a separate “representative payee” appointment even if a guardian is in place.

Understanding the Problem

In North Carolina guardianship cases, the key question is often: once the Clerk of Superior Court grants guardianship for an adult child who cannot communicate verbally, can the parent act as the point person with disability agencies and manage the child’s benefit money. The decision point usually turns on what authority the guardianship order gives (guardian of the person, guardian of the estate, or general guardian) and whether the agency will accept the guardian’s authority for communication and payment control.

Apply the Law

North Carolina adult guardianship is governed by Chapter 35A. After an adult is adjudicated incompetent, the Clerk of Superior Court can appoint a guardian. A guardian of the person generally handles care and decision-making about services and treatment. A guardian of the estate handles money and property. A “general guardian” has both sets of powers. In practice, agencies often ask for “letters of appointment” (the court-issued proof of guardianship) and may still require additional agency-specific authorization before discussing or redirecting benefit payments.

Key Requirements

  • Proper scope of authority: A guardian of the person can usually communicate and consent for services, but managing benefit funds typically requires a guardian of the estate or a general guardian.
  • Proof of appointment: Agencies commonly require current letters of appointment and may require certified copies.
  • Agency-specific rules for payments: Even with guardianship, some benefits (especially federal disability benefits) may require a separate payee designation before the agency will release or redirect monthly payments.

What the Statutes Say

Analysis

Apply the Rule to the Facts: The facts describe an adult child with seizures who cannot communicate verbally, and there is no power of attorney in place. If the Clerk appoints the parent as a general guardian, the parent typically has authority to communicate with agencies about services (guardian of the person role) and to manage funds that belong to the ward (guardian of the estate role). If the parent is appointed only as guardian of the person, the parent may be able to coordinate care and speak with providers, but the parent may not have full authority to control benefit money without a guardian-of-the-estate appointment or other agency-required designation.

Process & Timing

  1. Who files: A parent or other interested person. Where: The Clerk of Superior Court in the county where the adult child resides in North Carolina. What: A petition to adjudicate incompetence and appoint a guardian, followed by issuance of letters of appointment if granted. When: Timing varies by county and the need for medical evidence and hearings; the court process often takes weeks to months rather than days.
  2. After appointment: The guardian obtains letters of appointment and provides them to agencies. Some agencies will then speak with the guardian about eligibility, renewals, and required paperwork. Others may require additional forms (for example, an agency release) before discussing details.
  3. Handling benefit payments: If the goal is to receive and manage monthly disability payments, the guardian often must complete the agency’s payee or authorized-representative process. The guardianship order helps, but it may not automatically change who receives the checks or who can manage the benefit account.

Exceptions & Pitfalls

  • Guardianship type mismatch: A guardian of the person may have authority over care decisions but not over money; if the goal is benefit management, a guardian of the estate or general guardian appointment is often needed.
  • Agency will not “switch” payments automatically: Some agencies require a separate payee appointment or their own authorization forms even after receiving letters of appointment.
  • Overbroad requests: Asking for “general guardianship” when a more limited arrangement would meet the need can create extra reporting and oversight obligations. The court’s order controls what the guardian can do.
  • Proof and documentation issues: Agencies may reject outdated letters, non-certified copies, or documents that do not clearly show the guardian’s authority over finances.

Conclusion

In North Carolina, once guardianship is granted, a parent generally can speak with agencies on the adult child’s behalf, and a general guardian (or guardian of the estate) usually has authority to receive and manage the child’s assets. Still, disability benefit programs may require their own payee or authorization process before changing who controls payments. The most important next step is to file the incompetency and guardianship petition with the Clerk of Superior Court in the county of residence and request the type of guardianship that matches the need to manage benefits.

Talk to a Guardianship Attorney

If you’re dealing with an adult child’s disability benefits and the agency will not communicate or allow benefit management without legal authority, our firm has experienced attorneys who can help explain options and timelines under North Carolina guardianship law. Call us today at [919-341-7055].

Disclaimer: This article provides general information about North Carolina law based on the single question stated above. It is not legal advice for your specific situation and does not create an attorney-client relationship. Laws, procedures, and local practice can change and may vary by county. If you have a deadline, act promptly and speak with a licensed North Carolina attorney.