Probate Q&A Series

Can an estate request refunds or reimbursements for automatic bills or insurance payments charged after the date of death, and what proof is typically needed? – North Carolina

Short Answer

Yes. In North Carolina, a personal representative can often ask for refunds or reimbursements when automatic drafts, subscription charges, or insurance premiums continue after the date of death, especially when the charge paid for time or coverage that did not occur. The company typically asks for proof of death and proof of authority to act for the estate, plus records that show the specific charge and dates.

Understanding the Problem

In North Carolina probate, a personal representative may need to determine whether payments that kept coming out automatically after the date of death should be reversed, refunded, or treated as an estate expense. The decision point is whether the post-death charge paid for something the decedent no longer received or owed, such as a recurring bill, a subscription, or an insurance premium. Timing often matters because the charge may be easier to fix if it is caught quickly, and the company may require specific documents before it will discuss the account.

Apply the Law

Under North Carolina law, the personal representative is the person authorized to marshal estate assets and handle estate financial transactions. That authority usually includes contacting banks, insurers, and other payees to stop automatic payments and to request the return of amounts that should not have been taken after death or that represent an “unearned” portion of a premium. If the payee will not voluntarily refund the money, the estate may have to treat the matter as a debt owed to the estate and pursue collection through written demand or, if necessary, court action.

Key Requirements

  • Authority to act for the estate: The request typically must come from the court-appointed personal representative (executor/administrator), not an heir or a family friend.
  • Proof the charge occurred and when: The estate usually must show bank/credit card statements identifying the merchant, amount, and posting date, and (when relevant) the billing period covered.
  • Proof the payment was not owed (or was partly unearned): The estate generally needs contract/policy information and a clear date-of-death trigger showing why the service/cost should stop or be prorated.

What the Statutes Say

Analysis

Apply the Rule to the Facts: The estate administration described involves gathering statements from multiple institutions and sorting out ongoing transactions, which is exactly where post-death automatic drafts show up. When a family friend kept records and there are concerns about suspicious activity, the personal representative typically uses bank/credit card statements to identify the payee, then requests supporting invoices and account histories to separate legitimate recurring bills from charges that should stop as of the date of death. For insurance, the estate often requests any premium reimbursement that represents coverage time after death, particularly where a policy cancels upon death or where a refund is due for an unused period.

Process & Timing

  1. Who files: The personal representative. Where: Directly with each bank/card issuer and each company that drafted the payment; probate authority comes from the Clerk of Superior Court in the county where the estate is opened. What: A written refund/reimbursement request plus supporting documents. When: As soon as the charge is discovered; many institutions have internal dispute windows, so early action helps.
  2. Document the request: Keep a ledger of each post-death charge (merchant, amount, date, account) and attach a statement page that shows the transaction. For insurance-related refunds, include the policy number and the coverage period the premium paid for.
  3. Escalate if needed: If the company denies the request or will not communicate, follow up in writing and ask for the written policy or contract basis for the denial. If the estate must pursue the matter as money owed to the estate, consider a formal demand letter and then discuss with counsel whether a small-claims or civil action is appropriate under the circumstances.

Exceptions & Pitfalls

  • Some charges remain proper estate expenses: Certain post-death payments may be necessary to preserve estate assets (for example, insurance to protect a residence during administration), even if they occur after death.
  • Joint accounts and co-owned property complicate proof: If an account is jointly owned or a bill relates to co-owned property, the payee may argue the obligation continued for the surviving account holder or co-owner. Clear account ownership records and invoices help sort this out.
  • Stopping drafts too broadly can create lapses: Canceling all insurance payments without checking what the policy covers can create an uninsured loss risk for estate property. The safer approach is usually to confirm what should stay in force, then request any unearned premium when a policy is canceled or replaced.
  • Insufficient authority documents: Many companies will not discuss the account without Letters Testamentary/Letters of Administration. A death certificate alone often is not enough.

Conclusion

In North Carolina, an estate can often request refunds or reimbursements for automatic charges and insurance premiums that continue after the date of death, especially when the payment covered time or services that did not occur. The personal representative usually must show authority to act, proof of death, and clear transaction records tying the charge to a post-death period. The next step is to send a written refund request to each payee with a certified death certificate, the Letters, and the statement page showing the charge.

Talk to a Probate Attorney

If an estate is dealing with automatic drafts after death, disputed access to records, or questions about whether charges should be refunded, our firm has experienced attorneys who can help explain options and timelines. Call us today at (919) 341-7055.

Disclaimer: This article provides general information about North Carolina law based on the single question stated above. It is not legal advice for your specific situation and does not create an attorney-client relationship. Laws, procedures, and local practice can change and may vary by county. If you have a deadline, act promptly and speak with a licensed North Carolina attorney.